Reset Password: Difference between revisions
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(Created page with "= Reset Password = <b>Inertia Technology uses encrypted passwords. There is no user or support staff member who can read your password in plain text. They cannot be recovered but they can be reset</b>") |
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= Reset | <b>Inertia Technology uses encrypted passwords. There is no user or support staff member who can read your password in plain text. They cannot be recovered but they can be reset</b> | ||
___ | |||
==Reset Via Manager Portal== | |||
===Use Case=== | |||
* You don't have access to the HSEQ/Manager Portal but a colleague does and is authorised to reset passwords | |||
===Method=== | |||
* They log into the HSEQ/Manager Portal | |||
* They locate your record under "Personnel" | |||
* At the bottom of the edit screen is a new password form and advise you what it has been set to | |||
** This is not ideal as the user name and password is known by multiple people and should be reset upon the next log on. | |||
==Reset via Link== | |||
===Use Case=== | |||
* You have access to the system and can't log on | |||
===Method=== | |||
* Go to the login form | |||
* Click the link that reads "Forgot your password?" | |||
* Follow the instructions and a reset link will be sent to you | |||
* Once complete you will be able to log in. | |||
==IMPORTANT== | |||
* Please read and understand the [[Intertia Technology Permission & Access Model]] | |||
Latest revision as of 01:45, 22 January 2024
Inertia Technology uses encrypted passwords. There is no user or support staff member who can read your password in plain text. They cannot be recovered but they can be reset
___
Reset Via Manager Portal
Use Case
- You don't have access to the HSEQ/Manager Portal but a colleague does and is authorised to reset passwords
Method
- They log into the HSEQ/Manager Portal
- They locate your record under "Personnel"
- At the bottom of the edit screen is a new password form and advise you what it has been set to
- This is not ideal as the user name and password is known by multiple people and should be reset upon the next log on.
Reset via Link
Use Case
- You have access to the system and can't log on
Method
- Go to the login form
- Click the link that reads "Forgot your password?"
- Follow the instructions and a reset link will be sent to you
- Once complete you will be able to log in.
IMPORTANT
- Please read and understand the Intertia Technology Permission & Access Model