Reset Password
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Inertia Technology uses encrypted passwords. There is no user or support staff member who can read your password in plain text. They cannot be recovered but they can be reset
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Reset Via Manager Portal
Use Case
- You don't have access to the HSEQ/Manager Portal but a colleague does and is authorised to reset passwords
Method
- They log into the HSEQ/Manager Portal
- They locate your record under "Personnel"
- At the bottom of the edit screen is a new password form and advise you what it has been set to
- This is not ideal as the user name and password is known by multiple people and should be reset upon the next log on.
Reset via Link
Use Case
- You have access to the system and can't log on
Method
- Go to the login form
- Click the link that reads "Forgot your password?"
- Follow the instructions and a reset link will be sent to you
- Once complete you will be able to log in.
IMPORTANT
- Please read and understand the Intertia Technology Permission & Access Model