Reset Password

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Inertia Technology uses encrypted passwords. There is no user or support staff member who can read your password in plain text. They cannot be recovered but they can be reset

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Reset Via Manager Portal

Use Case

  • You don't have access to the HSEQ/Manager Portal but a colleague does and is authorised to reset passwords

Method

  • They log into the HSEQ/Manager Portal
  • They locate your record under "Personnel"
  • At the bottom of the edit screen is a new password form and advise you what it has been set to
    • This is not ideal as the user name and password is known by multiple people and should be reset upon the next log on.

Reset via Link

Use Case

  • You have access to the system and can't log on

Method

  • Go to the login form
  • Click the link that reads "Forgot your password?"
  • Follow the instructions and a reset link will be sent to you
  • Once complete you will be able to log in.

IMPORTANT